shipping policy
Hungary 4€
EU I countries* 10€
EU II countries** 13€
Rest of the world 27€
* pre-arranged pick-up in our office in Budapest 8th district is possible
*Austria, Romania, Croatia, Czech Republic, Germany, Belgium, Luxembourg, Netherlands, Poland, Slovakia, Slovenia
** Danmark, France, Greece, Italy, Spain
free shipping to EU I countries* and HUNGARY on orders over 120EUR
If you would like to use express shipping, please contact us!
Please note, we collect and ship orders once a week!
return & exchange policy
We do everyhing to make OAT AVA customers happy.
If you are dissatisfied with your order or the products don't fit, you can return them to us. Returns must be announced to us within 7 days and send back within 14 days of receiving your order. You assume shipping costs, unless we've made a mistake or the item is faulty. Please use a shipping service that provides tracking, proof of delivery or shipping insurance. After receiving your return, we refund the full amount. We don't refund the original shipping cost! Products must be returned in unused, unwashed and unworn condition with all original tags and packaging included.
Please note, we do not accept liability for shipping loss or international duties and taxes.
Sample pieces can't be returned.
- If your order was applicable for free shipping and you return part of your order resulting in the remaining order not being applicable for free shipping, we reserve the right to subtract original shipping costs from your reimbursement.
- If your order applicable for free shipping and you return all the items we reserve the right to subtract original shipping costs from your reimbursement.
If you choose to return your order (or part of your order), please send it to the following address:
Krisztina Ivanyiv
1139, Budapest
Országbíró u. 2. 7/29
Hungary
+36308354720